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  • How do I know if the items are authentic?
    All Hype LA merchandise is 100% authentic, guaranteed. Our team of experts puts every item through a 10-point verification system to ensure its legitimacy.
  • Do you ship internationally?
    Yes Hype LA ships Internationally for $22 flat rate shipping
  • How do I contact HypeLA?
    You can email us anytime at We try to reply to all customer service requests within 24 hours. You can also submit an inquiry thru our website’s contact form at
  • When will my order ship?
    Orders may take up to 2 days to process. Orders may take longer to process during sales and promotions. We ship orders Monday through Saturday, except on the following U.S. holidays: - Easter - Memorial Day - Independence Day - Labor Day - Thanksgiving - Christmas Eve - Christmas Day - New Year's Eve - New Year's Day
  • How can I track my order?
    Once your order ships, you will receive an email that includes a tracking number for the shipment. If you have created a Hype LA account you can go to My Account and select My Orders to view your current orders.
  • Can I change the address on my order?
    Once an order has been completed, we can only deliver the item to the shipping address that was originally provided. If you create a Hype LA account, you can update your shipping and billing addresses for future orders by logging in and selecting My Adresses
  • What is your return policy?
    We do not accept returns or exchanges; all sales are final
  • Where is Hype LA located?
    14566 Ventura Blvd Sherman Oaks, CA 91403
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